Which behavior is characterized by rudeness and a lack of good manners?

The behavior characterized by rudeness and a lack of good manners is best described as incivility. Incivility refers to actions that are disrespectful, impolite, or inconsiderate, often manifesting in minor, everyday behaviors that, while possibly not overtly aggressive, can create a toxic environment and diminish mutual respect among individuals.

Understanding incivility is essential because it can manifest in various forms, such as dismissive comments, eye-rolling, or interrupting conversations, and these actions can accumulate over time, affecting the morale and productivity of teams. By recognizing and addressing incivility, organizations can foster a more positive and respectful workplace culture, which encourages collaboration and supports employee well-being.

In contrast, personal aggression typically involves overt hostile behaviors, such as verbal abuse, which is more direct and confrontational. Management by Objectives is a performance management approach, focusing on setting specific objectives rather than interpersonal behaviors, while abuse refers to severe mistreatment, which goes beyond mere incivility.